Superior Event Services Lead to Excellent Events

We believe successful events are born from strong planning, superior technology and impeccable service. That’s why in addition to our software solutions, we provide our clients with high-quality customer support, dedicated account management, and on-site assistance.

 

Trusted by more than 200,000+ Events Annually

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Experienced Event Professionals, Ready To Help

Whether you’re leading up to your big event, in the midst of the on-site event fulfillment or reviewing a past event so you can plan for next year, our dedicated team of event experts is ready to help. 

The Event Tech Group’s team of experts can help you plan for your next event by advising you on an ideal registration and exhibit floorplan, providing training on event software tools like online registration and offer call or email customer support to your attendees and exhibitors. At your event, our team will help you setup registration equipment and help ensure everything is running smoothly. After your event, our experts will help you measure and analyze your event dynamics so you can plan an even better event in the future.

 

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Event Services

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Account management

Our dedicated team of account managers are here to assist you with your event planning and to ensure you get the most out of your event technology software. Having years of experience in the event and trade show industry, these event experts provide advice on event design, timelines and optimal execution strategies.

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Attendee customer support

Need help handling attendee, exhibitor and sponsor phone calls and emails? Leverage our talented customer support team to handle your event call volume and email inquiries. Our customer support team is happy to help your attendees register, process payments, purchase lead retrieval, download the event app and more.

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On-site assistance

Our trained event experts can also help out on-site at your event by setting up registration equipment, ensuring the software is configured correctly and greeting your attendees. Attendee tracking, event app and additional on-site services are available as well.

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Post-event review

After your event, your Account Manager will meet with you to review how your event went and make recommendations to improve your next event based on trends uncovered in data capture and attendee tracking.

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Event Services Features

Account management

Expert advice on event design and technology

Attendee customer support

On-site assistance

Temporary personnel

Post-event review

Hands-on assistance

Trained event experts

Personalized experience

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Discover the Full Event Tech Suite

See how the Event Tech Suite provides all the solutions you need for end-to-end event management. Explore integrations between modules in the suite as well as popular AMS and CRM platforms.

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200,000 +

Serving more than 200,000 events each year including some of the top association and corporate events in the world.

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Organizations We Serve

The Event Tech Group is proud to provide event technology software services for corporations and associations across the globe.

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“This solution has brought so many efficiencies to our workflow that we have more time to focus on strategic planning for our events.”

“We chose to work with the Event Tech Group and the LogisticsPro solution in order to reduce a tremendous amount of duplicate data entry. Being able to extract the data we need into Excel files and then manipulate as needed is extremely efficient. Two of my favorite features of the LogisticsPro solution are the reporting function(s) and bulk function updates. The reporting function(s) allows users to filter, sort and build their own reports with the function data they need into an excel spreadsheet. The Event Tech Group provides world-class customer service, and this has made working with them very easy. This solution has brought so many efficiencies to our workflow that we have more time to focus on strategic planning for our events. LogisticsPro can handle all of your logistical needs in one multifunctional database.”

 

Stephanie D. Jones

Account Management, Senior Director, Conferences and Events Management, Water Environment Federation

"The Event Tech Group has been instrumental in taking our event to the next level."

"Before engaging with the Event Tech Group to implement the exhibition management platform, Go Expo, for our large science and engineering festival, we relied on an outdated custom-built system that made us look very unprofessional.  Our team spent a lot of time and effort in manual entry which was costing us extra money in our budget. This platform not only streamlined our internal processes, but now gives our 600+ exhibitors and sponsors the VIP experience with easy registration and the added benefits of enhanced profile listings and other opportunities for branding. The interactive floor map and scheduling features have also elevated the experience for our 350K attendees. It has been a win-win all around for our team and our customers!"

Lauren Gicas, Senior Director

USA Science & Engineering Fesitval

"We selected this event app solution because we prioritized attendee engagement, document sharing and needed advanced data integration."

"The SEMICON West conference and expo features more than 600 exhibitors and 115 hours of programs and networking opportunities. We worked with SEMI to deploy the Audience Response System (ARS), which provided interactive, real-time engagement that attendees and presenters found useful. Our event app solution provided invaluable engagement and surpassed previous year’s app downloads, proving their audience was increasingly seeing the value of using the event app."

Sandy Chapin

SEMICON, West Director Show

Contact us to streamline your next event.

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2020 Event Technology Trends eBook

Discover the hottest trends in event technology and stay ahead of the competition with the 2020 Event Technology Trends Guide. This extensive free eBook will provide the latest event technologies and how to implement them, fresh ideas for getting attendees to interact and exchange information using tech, innovative applications of AI and AR/VR technologies and more. Don't miss out on the latest trends and download your free copy of the 2020 Event Tech Trends Guide today.

DOWNLOAD THE EBOOK

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